1 reviews | Active since Apr 2017
Blood pressure device junk
I purchased the wrist blood pressure monitor with bluetooth. It never worked and kept giving the same error message. Furthermore, the bluetooth was never able to connect. Customer service wanted to know at what point the data transfer got interrupted. Apparently unable to understand that there was never any data to transfer. Total waste of money!
Thank you for taking the time to tell us about this, and we're sorry. A monitor that shows an error from day one and never connects isn't okay, and you're right that our first question to you missed the point. If the device never worked, there was nothing to transfer.
We'd like to make this right. Please email us at *** with "Hellopeter" in the subject line and your proof of purchase, and we'll collect the monitor, check it and replace it if it's faulty. No more back-and-forth questions.
The Beurer SA team
Thank you for taking the time to tell us about this, and we're sorry. A monitor that shows an error from day one and never connects isn't okay, and you're right that our first question to you missed the point. If the device never worked, there was nothing to transfer.
We'd like to make this right. Please email us at *** with "Hellopeter" in the subject line and your proof of purchase, and we'll collect the monitor, check it and replace it if it's faulty. No more back-and-forth questions.
The Beurer SA team