Based on recent customer reviews, Amobia Communications draws praise for a knowledgeable, patient support team, with named agents like Jamiel Abrahams and Carlton going out of their way, even after hours and on Christmas Day, to restore connections. Long standing clients value the follow up and value for money. However, a notable group report unresolved signal and line speed faults, slow installations tied to Frogfoot, no weekend technicians in Johannesburg, and expectations that customers fund private technicians. Escalations reportedly close with tickets rather than fixes.
Replied to 80% of negative reviews
Reply time on negative reviews: 17h 1m
TrustIndex
4.9
Reply Time
15h 59m
NPS Score
-100
Recommended: Unlikely
Replied to 80% of negative reviews
Reply time on negative reviews: 17h 1m
Nov '25 - Oct '26
Frequently Asked Questions About Amobia Communications
What do customers say about Amobia Communications?
Based on recent customer reviews, Amobia Communications draws praise for a knowledgeable, patient support team, with named agents like Jamiel Abrahams and Carlton going out of their way, even after hours and on Christmas Day, to restore connections. Long standing clients value the follow up and value for money. However, a notable group report unresolved signal and line speed faults, slow installations tied to Frogfoot, no weekend technicians in Johannesburg, and expectations that customers fund private technicians. Escalations reportedly close with tickets rather than fixes.
Is Amobia Communications trustworthy?
Amobia Communications has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 80% of negative reviews, typically within 17 hours 1 min. Hellopeter has tracked Amobia Communications across 366 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2016
What lovely staff and excellent service
What lovely staff and excellent service. What always gets me is the incredible support team who are available at all hours with their incredible expertise and Knowledge. Always friendly and always willing to help.
1 reviews | Active since Apr 2016
What lovely staff and excellent service
What lovely staff and excellent service. What always gets me is the incredible support team who are available at all hours with their incredible expertise and Knowledge. Always friendly and always willing to help.
1 reviews | Active since Jul 2026
Amobi lack of service
After having problems with my signal since March, paying for a new router, paying for a private technician as Amobi has not got one in Johannesburg. Today they tell me that I need to pay for a private technician again. Please do not take on this service provider they do not know the meaning of service.
1 reviews | Active since Jul 2026
Amobi lack of service
After having problems with my signal since March, paying for a new router, paying for a private technician as Amobi has not got one in Johannesburg. Today they tell me that I need to pay for a private technician again. Please do not take on this service provider they do not know the meaning of service.
1 reviews | Active since Jul 2026
very effective the l...
very effective the lady who helped me was very patient.
1 reviews | Active since Jul 2026
very effective the l...
very effective the lady who helped me was very patient.
1 reviews | Active since Nov 2010
Contacted Amobia about an internet issue at my business
Contacted Amobia about an internet issue at my business. They took long to respond. Eventually came. Then I waited 45 days for a quote. Now internet has been off for a week. And I'm trying to run a business.
1 reviews | Active since Nov 2010
Contacted Amobia about an internet issue at my business
Contacted Amobia about an internet issue at my business. They took long to respond. Eventually came. Then I waited 45 days for a quote. Now internet has been off for a week. And I'm trying to run a business.