MP
Mandi P

1 reviews | Active since Nov 2010

03 Feb 2026, 20:53

Contacted Amobia about an internet issue at my business

Contacted Amobia about an internet issue at my business. They took long to respond. Eventually came. Then I waited 45 days for a quote. Now internet has been off for a week. And I'm trying to run a business.

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Replies (1)
Amobia Communications
Amobia Communications's reply05 Feb 2026, 10:07
Official
 Good day,

Thank you for bringing this matter to our attention. Please note that the connection went offline on Friday night, 30 January, and service was restored on 3 February shortly after 4pm, once Openserve attended to the fault.

Below is the feedback we received regarding the issue:
  • Replace 96 fibre UG between manholes × 1000m.

A quotation for the replacement of the damaged extender has been sent, and we are currently awaiting a POP before proceeding with the site visit.

Thank you.