Zoom, you chased the day away...

This past month, I have had 11 days out of 29 so far without Fibre. A service of which I have re**** on for kids study and remote home security monitoring apart from the day to day out of office work and binge streaming on many occasions like most of us do. I use the Whatsapp. tech support platform for most of my issues. However, this past month has been extremely frustrating and annoying. whilst I understand that the primary issue may be outside of their control, but feedback and resolve are not their strong suit as I have to constantly ask for an update with still no solution in sight. so this morning I thought enough is enough and it is time to part ways so I followed the necessary channels for cancellation and it did not surprise me at all, not to receive any response, which seems to be the standard. perhaps now you will respond to my plight.