Scores reflect the Overall AI Score for each category
Based on recent customer reviews, YMA Consulting earns strong praise for its consultants and for the relief clients feel once their debt is restructured, with Customer Service & Professional Guidance (4.5) leading the profile. A serious counter-theme runs alongside it, however: clients allege they were signed into debt review under false pretences, and Trust, Transparency & Compliance (2.3) sits well below every other theme.
Top Strengths:
- •Customer Service & Professional Guidance: Customers name individual consultants such as Zubeidah, Zayaan, Yumna and James and describe them as patient, knowledgeable and willing to go above and beyond. Many say the debt review process was explained clearly and that they never felt judged.
Replied to 91% of negative reviews
Reply time on negative reviews: 56h 35m
TrustIndex
9.1
Ranking
#9
in Debt Management
Reply Time
12h 32m
NPS Score
-27
Recommended: Unlikely
Replied to 91% of negative reviews
Reply time on negative reviews: 56h 35m
Oct '25 - Sep '26
Frequently Asked Questions About YMA Consulting
What do customers say about YMA Consulting?
Based on recent customer reviews, YMA Consulting earns strong praise for its consultants and for the relief clients feel once their debt is restructured, with Customer Service & Professional Guidance (4.5) leading the profile. A serious counter-theme runs alongside it, however: clients allege they were signed into debt review under false pretences, and Trust, Transparency & Compliance (2.3) sits well below every other theme.
What is YMA Consulting's biggest strength?
YMA Consulting's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers name individual consultants such as Zubeidah, Zayaan, Yumna and James and describe them as patient, knowledgeable and willing to go above and beyond. Many say the debt review process was explained clearly and that they never felt judged.
What are the most common complaints about YMA Consulting?
The most common complaint about YMA Consulting, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Payments & Financial Accuracy. While many clients confirm reduced instalments and statements showing creditor distributions, a recurring complaint is money debited monthly while creditors such as Sanlam and Nedbank still report arrears, plus long waits for clearance certificates.
How does YMA Consulting compare to other Debt Management companies?
YMA Consulting scores 3.7 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.3); their weakest is Onboarding & Fees (2.8). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.5). How is the AI Score calculated? →
Is YMA Consulting trustworthy?
YMA Consulting has a TrustIndex of 9.1 out of 10 on Hellopeter, based on 197 reviews in the last 12 months. They reply to 91% of negative reviews, typically within 56 hours 35 min. Hellopeter has tracked YMA Consulting across 779 total reviews. How is the TrustIndex calculated? →
Recent reviews (197)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Yma consulting,credit solutions,debt mate ,erase debt
This people wanted to put me in the debt review but they were not transparent about it when I found out that they were debt review I cancelled and they send me the form to fill and I send it back today our lives our miserable because of them and they demanded I pay the assess fee but I'm now under debt review because of them and erase debt did nothing.we started at credit solutions first,then debt mate the last one is erase debt so they failed us.can they return our money back because they are doing absolutely nothing they are all the same
1 reviews | Active since Jul 2026
Yma consulting,credit solutions,debt mate ,erase debt
This people wanted to put me in the debt review but they were not transparent about it when I found out that they were debt review I cancelled and they send me the form to fill and I send it back today our lives our miserable because of them and they demanded I pay the assess fee but I'm now under debt review because of them and erase debt did nothing.we started at credit solutions first,then debt mate the last one is erase debt so they failed us.can they return our money back because they are doing absolutely nothing they are all the same
1 reviews | Active since Sept 2026
Disgraceful
The worst company ever !Please people don't get fooled by this disgrace of a company they misled me in to debt review in 2021 after trying to cancel it on numerous times I've managed to pay all my debts without them. Now they won't remove the flag off my name which by law they must do!They don't pick up the phone ,they don't respond on emails ,they don't respond on WhatsApp think I should try sending smoke signals.The worst company ever.
1 reviews | Active since Sept 2026
Disgraceful
The worst company ever !Please people don't get fooled by this disgrace of a company they misled me in to debt review in 2021 after trying to cancel it on numerous times I've managed to pay all my debts without them. Now they won't remove the flag off my name which by law they must do!They don't pick up the phone ,they don't respond on emails ,they don't respond on WhatsApp think I should try sending smoke signals.The worst company ever.
1 reviews | Active since Sept 2026
Problem contacting Yma consulting
Their service is good. My problem os when you try to contact them. I'm currently trying to get a confirmation later from them, of me being under dept review. I can't get through by phone and their WhatsApp channel is not replying me. This frustrates me.
1 reviews | Active since Sept 2026
Problem contacting Yma consulting
Their service is good. My problem os when you try to contact them. I'm currently trying to get a confirmation later from them, of me being under dept review. I can't get through by phone and their WhatsApp channel is not replying me. This frustrates me.
1 reviews | Active since Jan 2023
DO NOT USE THIS COMPANY THEY ARE ****MERS.
Remove my partners identity number from your data base you called him on 24 to do a affordability test and he gave his ID number just to see money R3500 was deducted from his account. We are already in a financial crisis where we wanted to get a loan from the bank now he can't. Remove his ****in name immediately.... This is making us angry. You are a bunch of losers who users south Africans last money to build a **** business remove his name you ****ers. I'll right a review again.
1 reviews | Active since Jan 2023
DO NOT USE THIS COMPANY THEY ARE ****MERS.
Remove my partners identity number from your data base you called him on 24 to do a affordability test and he gave his ID number just to see money R3500 was deducted from his account. We are already in a financial crisis where we wanted to get a loan from the bank now he can't. Remove his ****in name immediately.... This is making us angry. You are a bunch of losers who users south Africans last money to build a **** business remove his name you ****ers. I'll right a review again.
1 reviews | Active since Aug 2026
complain
This company is A **** that call you then cofirms you name and not Id and they send a sms stating you gave consent for them to acces your credit profile for the reason off affordablity I see your company is starting again with this nonsense messages and calls of putting me under debt review that i did not agree to Please note that I do not agree to any form of help from your company . All they do is mess up people's lives May your company please remove all my contacts from your database and never call or sms me again please I don't agree with this message that I received from your company to assist me , I don't need any of your help. All you do is frasrate innocent people Please come up with a ways of finding people who actually need your please and not take advantage of people who don't actually need your help My finances are in order i don't need any debt review or any help from your company
1 reviews | Active since Aug 2026
complain
This company is A **** that call you then cofirms you name and not Id and they send a sms stating you gave consent for them to acces your credit profile for the reason off affordablity I see your company is starting again with this nonsense messages and calls of putting me under debt review that i did not agree to Please note that I do not agree to any form of help from your company . All they do is mess up people's lives May your company please remove all my contacts from your database and never call or sms me again please I don't agree with this message that I received from your company to assist me , I don't need any of your help. All you do is frasrate innocent people Please come up with a ways of finding people who actually need your please and not take advantage of people who don't actually need your help My finances are in order i don't need any debt review or any help from your company