1 reviews | Active since Jan 2022
Xneelo
<div>Good morning Xneelo Support
I am absolutely liveried with you guys
I asked days ago I want my entire website that took me 2 weeks to build and 1000s of hours because I don’t know IT
I want the HTML files for my entire website you guys are ******** us because we are paying for hosting of a website that rightfully belong to us we as the clients bought the website from xneelo
Then you do not state that if we use site builder and we finished building the site and we cancel the subscription to site builder we lose our entire site
That’s like holding us to ransom we are paying double for the same feature that would mean that sit builder actually owns our web site
This is false advertising and also not disclosing the information I was just told by a technical person at xneelo they recommend I use site builder and I did it on your recommendation
I stand to lose thousands of rands if I cancel suite builder on the e commerce platform you are restricted to only using PayPal
So we are as clients been *****ed all the way by xneelo
I will post this on every social media site if this is not resolved in 30 minutes
Also you can’t use any plugins on suite builder so it’s the worst website builder on the planet , if I don’t get assistance to have my site transferred to the other website builder plat form I will bring a claim against xneelo as well as get a web designer to rebuild my site and as is my witness Xneelo will pay the website developer , is this understood</div>
We are sorry to hear about your experience and we wish to assist you in finding a resolution. We have been attempting to reach you telephonically and via email with no success.
Please let us know when would be the best time for us to contact you and assist with your concern.
Warm Regards,
Your xneelo team
We are sorry to hear about your experience and we wish to assist you in finding a resolution. We have been attempting to reach you telephonically and via email with no success.
Please let us know when would be the best time for us to contact you and assist with your concern.
Warm Regards,
Your xneelo team
