CK
Chris K

1 reviews | Active since Aug 2012

28 Feb 2022, 12:02

XNEELO LOCK DOMAINS BASED ON THEIR INCORRECT PAYMENT ALLOCATIONS - *********** ACCOUNTING WILL COST YOU MONEY

*********** accounting staff - will incorrectly allocate payments to the incorrect invoices, after proof of payments and ref#'s used for specific invoices, and these people lock your domains, holding you ransom for payments they incorrectly allocated. It takes weeks for a resolution and the staff dont care. DO NOT USE XNEELO YOU WILL LOSE MONEY, YOUR SYSTEMS AND EMAILS WILL BE DOWN, AND YOU WILL BE HELD RANSOM FOR UNRELATED PAYMENTS.

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Replies (1)
Xneelo
Xneelo's reply28 Feb 2022, 12:26
Official
Hi Chris, 

A service manager has been assigned to your query and will be reaching out to you shortly, after an investigation has taken place. 

Regards, 
Your xneelo team