DB
Deon B

1 reviews | Active since Sept 2020

28 Sept 2020, 10:30

Xneelo is great

I have been for many years with Xneelo. The service has always been excellent and the technical support unbelievable. Last week we had a crisis on one of our websites and we had to restore the site. As said it was a crisis for our company and Xneelo handled it like it was their crisis, even though it was not their crisis. I was absolutely amazed by the support. I am also very impressed with the level of knowledge of the consultants - it gives me great comfort. If I compare that with the problems I have heard of with other providers, I am very happy I am with Xneelo. I would also like to mention Gavin that was absolutely amazing helping us last week. His knowledge and empathy was world-class. The world needs more Gavins and Xneelos. Thanks again

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Replies (1)
Xneelo
Xneelo's reply28 Sept 2020, 10:36
Official
Hi Deon, 

Thank you for your feedback! 

We are delighted to learn that we've been able to assist in resolving the crisis you experienced last week, assigning it the urgency it deserves. 

Your feedback has been shared with Gavin & the team.  We trust that you will continue to experience the same level of service when interacting with us. 

We value your ongoing support, thank you for trusting us with your hosting over the years. 

Best Wishes,
Xneelo