LC
Louis C

1 reviews | Active since Oct 2019

11 Oct 2019, 11:37

Xneelo is a great hosting company! Highly recommended.

Great company! I've been with Hetzner/xneelo for +/- 10 years and I must say this company is excellent. For the first time I picked up a billing issue, where I transferred a domain/hosting package of a client over to my profile (about 2 years ago), not realizing that I had also transferred a subscription to Hetzner's site builder. I emailed them last night, and they responded today to let me know that they will be refunding the amounts paid to date. This really shows you, some companies really care. Thanks Xneelo for sorting this out.

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Replies (1)
Xneelo
Xneelo's reply11 Oct 2019, 12:36
Official
Hi Louis, 

Thank you for taking the time to share your experience. 

We are pleased to know that our actions over the last 10 years have reinforced our approach of delivering great customer experience.

It is our ongoing commitment to earn and retain the trust you place in us. We wish you continued success in your online endeavours. 

Best Wishes, 
The xneelo Team