AB
Anneke B

1 reviews | Active since Aug 2022

31 Aug 2022, 15:34

XNeelo is a ghost - Nobody to talk to

I am unable to make contact with anyone at XNeelo to assist with a due diligence for a new client that wish to host their server in our cloud that is supported by XNeelo This is unacceptable. This has a direct impact on our business as we may lose business due to XNeelo's inefficient communication channels

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Replies (2)
Xneelo
Xneelo's reply31 Aug 2022, 15:47
Official
Hi Anneke,

We are sorry to learn that you are struggling to reach us. Thank you for raising your concern. 

A service manager will be in contact with you to discuss the matter further. 

Kind regards,
Xneelo

Xneelo
Xneelo's reply31 Aug 2022, 16:59
Official
Hi Anneke,

A service manager has attempted to make contact with you. 

We would appreciate the opportunity to discuss the matter further. Please confirm a convenient time when we can contact you. 

Kind regards,
xneelo