RK
Ray K

1 reviews | Active since Nov 2019

01 Nov 2019, 14:00

Xneelo deserves praise.

I want to say a massive "Thank you" to all the support staff that were assisting me in my decommissioning of my server. Changing to a new "Web Hosting" package was almost a breeze, I say almost were it not for my own blunder.

Thank - you!

It was done in a truly professional way. All the advice & tips were really helpful and I want Xneelo (phew! got it right....this time by not saying Hetzner) support staff to know that I really really appreciate it.

Please, powers that be, make sure the staff get a pat on the back.

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Replies (1)
Xneelo
Xneelo's reply01 Nov 2019, 15:00
Official
Hi Ray, 

Thank you for sharing your experience with us. It brings a smile to our faces to know that we have been able to provide you with the level of service which delights you. We will ensure that your feedback and gratitude is shared with our customer service team. 

Glad to see that you have become accustomed to our new name and can reference it with ease. 

Best Wishes, 
The xneelo Team