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ML
MorneIlze L

1 reviews | Active since Feb 2019

13 Nov 2022, 19:12

Xneelo daya center hacked with ransomware

My hosted server was hacked with ransomware in xneelo’s datacenter and they still don’t know or neither did they let me know - with all their security in place there answer to me was I have a self managed server and it’s my problem

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Replies (4)
Xneelo
Xneelo's reply13 Nov 2022, 19:28
Official
Hi Morne,
We are sorry to learn that you have been experiencing difficulty with your server. Thank you for raising your concern. 
A service manager will be in contact with you tomorrow to discuss the matter further. 
Kind regards,xneelo
 
ML
MorneIlze L's update13 Nov 2022, 19:30
Reviewer Update
Someone called me last night - the tech supports initial response was no one is a available to help !!!!!!!!
ML
MorneIlze L's update13 Nov 2022, 19:31
Reviewer Update
Ransomware in your data center is not difficulty with my server /- it’s a serious breach via your systems
Xneelo
Xneelo's reply13 Nov 2022, 20:57
Official
Hello Morne, 

Thank you for reaching out to us again. 

One of our service managers will be in contact with you during office hours tomorrow to discuss this further with you. 

Kind regards, 
xneelo