MM
Mark M
1 reviews | Active since Nov 2022
13 Aug 2025, 11:00
the extra 500 miles
Though this is a bit of a double edged review, IT need be said - I called Xneelo and spoke on whatsapp chat - they were busier than i hav eever experienced and I cancelled as I was not interested in waiting any longer - 5 mins aftger that, I get a call from support appologizing for the congestion, how can they assist? My issue was sorted real quick and again, I reiterate - I have not met or seen a company in SA that can not learn from the service of Xneelo - I hope I have not ****ed out whomever assisted me.
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Xneelo's replyOfficial
13 Aug 2025, 12:04Hi Mark,
Thank you for your kind feedback!
We are delighted to know about your positive hosting experience. Although our volumes may pick up at certain times, our priority remains our customers and how we can best support you always!
Your business is much appreciated, and we will do our very best to continue to meet your needs. Your feedback has been shared with Shaun and the rest of the team.
Warm Regards,
Your xneelo Team
Thank you for your kind feedback!
We are delighted to know about your positive hosting experience. Although our volumes may pick up at certain times, our priority remains our customers and how we can best support you always!
Your business is much appreciated, and we will do our very best to continue to meet your needs. Your feedback has been shared with Shaun and the rest of the team.
Warm Regards,
Your xneelo Team
Best regards,
Xneelo's reply13 Aug 2025, 12:04
Official
Hi Mark,
Thank you for your kind feedback!
We are delighted to know about your positive hosting experience. Although our volumes may pick up at certain times, our priority remains our customers and how we can best support you always!
Your business is much appreciated, and we will do our very best to continue to meet your needs. Your feedback has been shared with Shaun and the rest of the team.
Warm Regards,
Your xneelo Team
Thank you for your kind feedback!
We are delighted to know about your positive hosting experience. Although our volumes may pick up at certain times, our priority remains our customers and how we can best support you always!
Your business is much appreciated, and we will do our very best to continue to meet your needs. Your feedback has been shared with Shaun and the rest of the team.
Warm Regards,
Your xneelo Team
Best regards,