CV
Carmen V
1 reviews | Active since Sept 2011
17 Jan 2023, 16:41
Thank you Xneelo for seeing the desperate human on the other side of the line!
Desperately lost by the time I contacted Xneelo, not knowing a thing about tech, just needing help! Over and beyond they went to assist me. Helped me clear space, made recommendations -basically followed the process with me. I am so blessed to be using their platform you have no idea.! Thank you Xneelo / Tristan, this review is not sufficient enough a thank you for your assistance - it is such a huge relief to know that we still have companies with a personal touch - who still see the human! Thank you!
Helpful (0)
Replies (3)0
Replies (3)
Xneelo's replyOfficial
17 Jan 2023, 16:56Hi Carmen,
It is an absolute pleasure to be able to assist and support you. We trust that you'll be able to experience continued personalised service from us.
Your feedback has been shared with Tristan and the service team.
Warm regards,
Your xneelo team
It is an absolute pleasure to be able to assist and support you. We trust that you'll be able to experience continued personalised service from us.
Your feedback has been shared with Tristan and the service team.
Warm regards,
Your xneelo team
Xneelo's reply17 Jan 2023, 16:56
Official
Hi Carmen,
It is an absolute pleasure to be able to assist and support you. We trust that you'll be able to experience continued personalised service from us.
Your feedback has been shared with Tristan and the service team.
Warm regards,
Your xneelo team
It is an absolute pleasure to be able to assist and support you. We trust that you'll be able to experience continued personalised service from us.
Your feedback has been shared with Tristan and the service team.
Warm regards,
Your xneelo team
CV
Carmen V's updateReviewer Update
19 Jan 2023, 12:02I have just attempted to send another review and seems I am not allowed to? I wanted to thank Mike for services over and above! I had my one email, not on your host, being intercepted by ********* and, I had for some strange reason forwarded my email to discoveryemail!! Mike assisted me all the way calming me down and re-assuring me that my email with you does not have that risk. He guided me to remove the discoverymail which is hosted by MWEB!!
Thank you Mike and Xneelo for awesome staff!!
Thank you Mike and Xneelo for awesome staff!!
CV
Carmen V's update19 Jan 2023, 12:02
Reviewer Update
I have just attempted to send another review and seems I am not allowed to? I wanted to thank Mike for services over and above! I had my one email, not on your host, being intercepted by ********* and, I had for some strange reason forwarded my email to discoveryemail!! Mike assisted me all the way calming me down and re-assuring me that my email with you does not have that risk. He guided me to remove the discoverymail which is hosted by MWEB!!
Thank you Mike and Xneelo for awesome staff!!
Thank you Mike and Xneelo for awesome staff!!
Xneelo's replyOfficial
19 Jan 2023, 15:39Hi Carmen,
I am assuming there is some sort of time limit between reviews for the same company. Regardless, we’re delighted that we were able to support you with your email issue & that you experienced awesome service from Mike, and look forward to continuing to support you.
Warm regards,
Your xneelo team
I am assuming there is some sort of time limit between reviews for the same company. Regardless, we’re delighted that we were able to support you with your email issue & that you experienced awesome service from Mike, and look forward to continuing to support you.
Warm regards,
Your xneelo team
Xneelo's reply19 Jan 2023, 15:39
Official
Hi Carmen,
I am assuming there is some sort of time limit between reviews for the same company. Regardless, we’re delighted that we were able to support you with your email issue & that you experienced awesome service from Mike, and look forward to continuing to support you.
Warm regards,
Your xneelo team
I am assuming there is some sort of time limit between reviews for the same company. Regardless, we’re delighted that we were able to support you with your email issue & that you experienced awesome service from Mike, and look forward to continuing to support you.
Warm regards,
Your xneelo team