1 reviews | Active since May 2016

08 Sept 2018, 12:33

Thank you!

I am a huge believer is applauding great service and the first to complain about bad service.

For the past 3 days I have been tearing my hair out trying to find out why my emails wont send and receive. The first day I got into touch with a friendly consultant at Hetzner telephonically, however he wasnt able to solve the issue

Today I spent many about 2 hours in total to an AWESOME support agent Christine Mtsheng, who was patient, understanding, helpful AND resolved my issue!

I have never had such great customer care! I hope Christian has a very successful career ahead! Thank you very much!

0
Replies (1)
Xneelo
Xneelo's reply08 Sept 2018, 13:03
Official

Hi Stacey,

Thank you for the positive feedback. We are delighted to hear about your good service experience and will pass your gratitude on the Christian.

Warm regards

Hetzner

Best regards,