DR
Dane R
1 reviews | Active since Jan 2016
07 Feb 2024, 11:00
Service Hall of Fame
If there is a benchmark on service delivery then Xneelo should be the one to beat. I have been a client of theirs for around 10 years since being known as Hetzner and I have never been disappointed.
Support however is not what it used to be in terms of speed of answering phone calls and online chat. But still way above the rest!
Thank you Xneelo for serving me so well and keeping my clients happy and safe with your excellent domain and hosting platforms.
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Xneelo's replyOfficial
07 Feb 2024, 11:57Hi Dane
Thank you so much for taking the time to leave us another wonderful feedback and showing your unwavering loyalty. Knowing that we've consistently met your expectations for a decade is incredibly rewarding. It validates that we are committed to excellence and consistently exceeding expectations. We're also truly humbled to hear that xneelo has played a crucial role in keeping your clients happy and secure.
We will ensure your feedback regarding response times is shared with the relevant teams who are actively working on improvements. We're always seeking ways to enhance and advance our support services, with Live Chat being the most preferred contact method.
We're committed to earning your continued satisfaction and striving to set the benchmark for exceptional service in the industry.
Warm regards,
Your xneelo team
Thank you so much for taking the time to leave us another wonderful feedback and showing your unwavering loyalty. Knowing that we've consistently met your expectations for a decade is incredibly rewarding. It validates that we are committed to excellence and consistently exceeding expectations. We're also truly humbled to hear that xneelo has played a crucial role in keeping your clients happy and secure.
We will ensure your feedback regarding response times is shared with the relevant teams who are actively working on improvements. We're always seeking ways to enhance and advance our support services, with Live Chat being the most preferred contact method.
We're committed to earning your continued satisfaction and striving to set the benchmark for exceptional service in the industry.
Warm regards,
Your xneelo team
Xneelo's reply07 Feb 2024, 11:57
Official
Hi Dane
Thank you so much for taking the time to leave us another wonderful feedback and showing your unwavering loyalty. Knowing that we've consistently met your expectations for a decade is incredibly rewarding. It validates that we are committed to excellence and consistently exceeding expectations. We're also truly humbled to hear that xneelo has played a crucial role in keeping your clients happy and secure.
We will ensure your feedback regarding response times is shared with the relevant teams who are actively working on improvements. We're always seeking ways to enhance and advance our support services, with Live Chat being the most preferred contact method.
We're committed to earning your continued satisfaction and striving to set the benchmark for exceptional service in the industry.
Warm regards,
Your xneelo team
Thank you so much for taking the time to leave us another wonderful feedback and showing your unwavering loyalty. Knowing that we've consistently met your expectations for a decade is incredibly rewarding. It validates that we are committed to excellence and consistently exceeding expectations. We're also truly humbled to hear that xneelo has played a crucial role in keeping your clients happy and secure.
We will ensure your feedback regarding response times is shared with the relevant teams who are actively working on improvements. We're always seeking ways to enhance and advance our support services, with Live Chat being the most preferred contact method.
We're committed to earning your continued satisfaction and striving to set the benchmark for exceptional service in the industry.
Warm regards,
Your xneelo team