Poor xneelo technical support

I am the Administrator of a site that has been hosted by Xneelo. They upgraded the site to PHP 8 and the very same day my site went down. As in totally down with a stream of error messages. I contacted support and was told by several support agents that I would have to make use of a software developer to resolve the issue. Hello ! You cause the problem and I must foot the bill for repairs. Absurd!! The site was fine before the "upgrade" of PHP so how is it my fault or expense ? I logged another ticket and asked for support and cited the above. " Sorry but there is nothing that we can do. Get a software developer ". I then had enough and immediately had the site migrated to another hosting company and low-and-behold after migration it came up and running without any "developer" intervention. So.....they have lost a customer forever ! ( And that is a long time) There is no need for any of Xneelo staff to contact me as I have already expressed my dismay with their service.