BS
Brett S
1 reviews | Active since Oct 2010
19 Jun 2025, 08:42
Phenomenal support staff! Thank you Desiré T!
Our server went down yesterday and it took a good part of the day to restore. During the ENTIRE process, Desiré T from Customer Support stood by my side the ENTIRE way! If I needed ANYTHING she was there. She even refused to leave the chat in case I needed anything else and said she would be standing by while we resolved the issue. This was about 5 hours that she waited for us. Absolute legend! Thank you Desiré.
Xneelo and their team are amazing and the support staff are second to NOONE!
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Replies (1)Xneelo's replyOfficial
19 Jun 2025, 08:52Hi Brett,
Thank you for this amazing review!
We’re truly pleased to hear how supported you felt throughout your query, and especially proud of the dedication Desiré showed during this time.
Providing reliable, consistent support is something we care deeply about, and it’s heartening to know that this was your experience.
We've shared your kind words with Desiré and the team.
Warm Regards,
Your xneelo Team
Thank you for this amazing review!
We’re truly pleased to hear how supported you felt throughout your query, and especially proud of the dedication Desiré showed during this time.
Providing reliable, consistent support is something we care deeply about, and it’s heartening to know that this was your experience.
We've shared your kind words with Desiré and the team.
Warm Regards,
Your xneelo Team
Xneelo's reply19 Jun 2025, 08:52
Official
Hi Brett,
Thank you for this amazing review!
We’re truly pleased to hear how supported you felt throughout your query, and especially proud of the dedication Desiré showed during this time.
Providing reliable, consistent support is something we care deeply about, and it’s heartening to know that this was your experience.
We've shared your kind words with Desiré and the team.
Warm Regards,
Your xneelo Team
Thank you for this amazing review!
We’re truly pleased to hear how supported you felt throughout your query, and especially proud of the dedication Desiré showed during this time.
Providing reliable, consistent support is something we care deeply about, and it’s heartening to know that this was your experience.
We've shared your kind words with Desiré and the team.
Warm Regards,
Your xneelo Team
