1 reviews | Active since Feb 2015
Outstanding Service by the South African Hosting Company Xneelo
I had reached disc space limit on one of my websites viz. https://fitandfunnow.com/. Has it ever happened to you that you sit in front of your computer, try to access your website and you get a blank page (the white screen of death)? You phone your hosting company and they say you have reached the limit on your disc usage - you reach the limit and your website goes offline. It happened to me with one other hosting company.
Very different with Xneelo. You receive an email informing you that you have reached the limit and they ask you politely to 1) delete unnecessary files or 2) upgrade.
Over the past 2 days I had a few queries concerning my FTP details and FileZilla Client and had to phone Xneelo on two occasions. Yes, you can phone Xneelo 24/7 - very useful indeed!!
I spoke to Lisa du Plessis and to Raudhah Saturnyne. They are friendly, polite and very competent. Thank you to Lisa and Raudhah and kudos to https://xneelo.co.za/ What a pleasure to deal with such a company👍👌👏 https://www.wordpresstrainingjohannesburg.com/community/outstanding-service-by-the-south-african-hosting-company-xneelo/outstanding-service-by-the-south-african-hosting-company-xneelo/
Thank you for taking the time to share your experience and feedback. Your review has been shared with Raudhah, Lisa, and the team.
We are delighted to learn that you experience it a pleasure to deal with xneelo, that is what we strive for.
Our policies and processes, such as our disk usage notifications and procedures, are subservient to a customer-driven purpose. We are ecstatic to learn that this process is serving you well.
Wishing you a great week ahead,
Your xneelo team
Thank you for taking the time to share your experience and feedback. Your review has been shared with Raudhah, Lisa, and the team.
We are delighted to learn that you experience it a pleasure to deal with xneelo, that is what we strive for.
Our policies and processes, such as our disk usage notifications and procedures, are subservient to a customer-driven purpose. We are ecstatic to learn that this process is serving you well.
Wishing you a great week ahead,
Your xneelo team