One of the best service experiences, ever!

This was quite a remarkable experience, starting with the fact that Ms M Brink took my call with no wait involved. My query was also complex, involving several different issues that needed fixing. They were all dealt with professionally, immediately and intelligently. I was guided online every step of the way by someone who checked that I understood and then systematically matched solutions to make the experience as smooth as possible. Full marks to the consultant and to Xneelo!