Non existent customer support.
Xneelo support is non existent, I've been a long standing client with them since the days of Hetzner, In recent months things have gone bad to worst when requesting support. The support agents only want to push FAQ articles instead of actually assisting in resolving the issue.
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Xneelo's replyOfficial
20 Feb 2024, 20:33Hi Adrian,
We are sorry to learn that your experience with our support team did not meet your expectations.
A service manager will be in contact with you tomorrow morning to discuss the matter further and address your concerns.
Kind regards,
Your xneelo team
We are sorry to learn that your experience with our support team did not meet your expectations.
A service manager will be in contact with you tomorrow morning to discuss the matter further and address your concerns.
Kind regards,
Your xneelo team
Xneelo's reply20 Feb 2024, 20:33
Official
Hi Adrian,
We are sorry to learn that your experience with our support team did not meet your expectations.
A service manager will be in contact with you tomorrow morning to discuss the matter further and address your concerns.
Kind regards,
Your xneelo team
We are sorry to learn that your experience with our support team did not meet your expectations.
A service manager will be in contact with you tomorrow morning to discuss the matter further and address your concerns.
Kind regards,
Your xneelo team