dH
dirk H
1 reviews | Active since Apr 2012
20 Aug 2015, 11:22
Is Hertzner dishonest or just ***********
More than two years ago I had a dispute regarding an account with Hertzner.<br> <br> Only after communications on Hello Peter was it resolved.<br> <br> Guess what - they now, after how many years, send me a bill again.<br> <br> It makes on think, are they really this stupid or are they simply dishonest.
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Xneelo's replyOfficial
21 Aug 2015, 16:10Hello jannemank,
We have been in touch with you today after we have investigated our records. On request of your office, we have sent the historic invoice to you. Regrettably the invoice was not accompanied by a message from us to indicate who requested it, as that would have clarified the matter for you.
We recognize the inconvenience that this caused and apologise for that.
Best wishes,
Hetzner
We have been in touch with you today after we have investigated our records. On request of your office, we have sent the historic invoice to you. Regrettably the invoice was not accompanied by a message from us to indicate who requested it, as that would have clarified the matter for you.
We recognize the inconvenience that this caused and apologise for that.
Best wishes,
Hetzner
Xneelo's reply21 Aug 2015, 16:10
Official
Hello jannemank,
We have been in touch with you today after we have investigated our records. On request of your office, we have sent the historic invoice to you. Regrettably the invoice was not accompanied by a message from us to indicate who requested it, as that would have clarified the matter for you.
We recognize the inconvenience that this caused and apologise for that.
Best wishes,
Hetzner
We have been in touch with you today after we have investigated our records. On request of your office, we have sent the historic invoice to you. Regrettably the invoice was not accompanied by a message from us to indicate who requested it, as that would have clarified the matter for you.
We recognize the inconvenience that this caused and apologise for that.
Best wishes,
Hetzner