VT
Vicky T

1 reviews | Active since Apr 2018

18 Oct 2018, 13:28

Hetzner (and Master Consultant, Adriaan van der Kolff) is GREAT!!

I can truly recommend Hetzner!! We have been with them for over two years and their quality and type of services just does not compare to other hosting entities. All agents are always helpful, friendly and resolve issues as quick as possible. Another very welcoming service is the fact that you do not hold on foreverrrrrrrrr before an agent answers and their selection criteria at the answer of your call is quick and easy - you do not have to push ten buttons before talking to someone who MIGHT help you. Quick and fast to answer a call - and even faster in resolving issues. I would like to announce that your Master Consultant Adriaan van der Kolff deserves a raise!! It has been numerous times that he went out of his way to take the time to assist AND actually informing us about services at Hetzner that saves us money and effort. Thank you Hetzner - we love you!! Until next time - Vicky.

0
Replies (1)
Xneelo
Xneelo's reply18 Oct 2018, 13:45
Official
Hi Vicky,

Thank you for your raving feedback around your interactions with our team. 

We are ecstatic to learn that you have received the level of service that we strive to deliver to each of our customers. 

Our aim is to provide a service you can trust in and we are deligheted that we have been able to do so. We trust that you will continue to experience this into the future. 

We've shared your feedback with Adriaan and the team. 

Kind Regards,

The Hetzner Team