EM
Erika M

1 reviews | Active since Mar 2015

30 Mar 2015, 21:31

Great Service From Support & Accounts Departments

Just wanted to pop a quick note, not only did I get good technical support (over a weekend & quickly) from Matthew Hacking, who patiently answered my questions, also received excellent service from Jeanine Beytell dealing with their accounts, did not only fix (quickly - again) my incorrect options that I chose, but also amended my account accordingly, and provided my refund WITHOUT me having to calculate and then ask for it, like you would do with other service providers.<br> <br> I can truly recommend them to anybody need the assurance of a dedicated support team, and great service.

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Replies (1)
Xneelo
Xneelo's reply31 Mar 2015, 08:43
Official
Hello ErikaMSOZ,

Hello ErikaMSOZ,

Thank you for your valuable feedback. We are delighted to know about your positive hosting experience. At Hetzner it is our ongoing commitment to strive towards continuous excellent service delivery to our customers.

Best wishes,
Hetzner