1 reviews | Active since May 2020
Excellent Support and have your interest at heart. Just read the content here!
WOW WOW WOW. Here is proof that XNeelo is not just trying to make money out of me, but surely have MY best interest at heart with stats and suggestion. I then explained to them my reasons and they agree. See their email below. Thank you Xneelo!
On 2020/05/18 16:50, Xneelo Restructures wrote: > Hi Chris, > > Thank you for your email. Apologies for the delay in our response. > > I tried to give you a call on *********xx, but you were unavailable at the time. The first step with a move like this would be to order the Managed Server via your konsoleH control panel. Please refer to the below Help Centre article on our website which provides further guidance: > > https://xneelo.co.za/help-centre/products-and-services/dedicated-hosting/order-server-hosting/ > > Once the server has been activated, we will manually restructure the domains and move them across to your Managed Server on your behalf. > > I would, however, first like to confirm why you are looking to make a change to a Managed Server? > > The reason I ask is that our Volume Plan does allow you to go over the 50 GB of allocated disk space and 120 GB of traffic. It will incur additional over-usage costs, but those costs will be capped to a maximum of R 1 495.00 as long as the total disk usage remains under 700 GB. > > I just wanted to make you aware of this, but if you would like to proceed with the change, you can proceed to order the Managed Server. Once active, reply to my email and I will proceed with the restructure. > > I look forward to your response. > > Kind Regards, > > Kyle van Jaarsveld > Senior Consultant > xneelo (Pty) Ltd
We are delighted that we have been able to serve you well.
We aim to always act in favour of our customers, keeping their best interest at heart.
It's been an absolute pleasure working with you and we hope that we will remain the hosting provider in which you trust.
Your feedback, which we highly value, has been shared with both the service team and Kyle.
Best Wishes,
Your xneelo team
We are delighted that we have been able to serve you well.
We aim to always act in favour of our customers, keeping their best interest at heart.
It's been an absolute pleasure working with you and we hope that we will remain the hosting provider in which you trust.
Your feedback, which we highly value, has been shared with both the service team and Kyle.
Best Wishes,
Your xneelo team
