CA
Craig A
1 reviews | Active since Feb 2018
23 Dec 2019, 10:19
Excellent service from call center
It isn't very often that a company's service shocks you because it is so GOOD! When you call Xneelo's call center with a query, you get through quickly, the person understands your query (most call centers cant even understand your problem), and they resolve it immediately. As a small business owner, this is critical as spending hours on the phone trying to sort out an IT problem causes us so many problems and frustrations. Xneelo have set the bar very high and it would be nice to see other companies follow suit. Well done.
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Replies (2)Xneelo's replyOfficial
23 Dec 2019, 10:23Hi Craig,
Thank you for taking the time to share your feedback, we appreciate your review.
We are ecstatic to learn that we've been able to provide you with service that has pleasantly surprised you.
We wish you all the best with your business and are proud to be able to support you in it.
Best Wishes,
The xneelo team
Thank you for taking the time to share your feedback, we appreciate your review.
We are ecstatic to learn that we've been able to provide you with service that has pleasantly surprised you.
We wish you all the best with your business and are proud to be able to support you in it.
Best Wishes,
The xneelo team
Xneelo's reply23 Dec 2019, 10:23
Official
Hi Craig,
Thank you for taking the time to share your feedback, we appreciate your review.
We are ecstatic to learn that we've been able to provide you with service that has pleasantly surprised you.
We wish you all the best with your business and are proud to be able to support you in it.
Best Wishes,
The xneelo team
Thank you for taking the time to share your feedback, we appreciate your review.
We are ecstatic to learn that we've been able to provide you with service that has pleasantly surprised you.
We wish you all the best with your business and are proud to be able to support you in it.
Best Wishes,
The xneelo team
CA
Craig A's updateReviewer Update
23 Dec 2019, 10:26I am hoping you can sort out my problem from this morning. It is nice to have confidence in your suppliers, especially IT as this is something that we as small business owners dread!
Thanks a lot!
Thanks a lot!
CA
Craig A's update23 Dec 2019, 10:26
Reviewer Update
I am hoping you can sort out my problem from this morning. It is nice to have confidence in your suppliers, especially IT as this is something that we as small business owners dread!
Thanks a lot!
Thanks a lot!
