Email Taken Hostage by Xneelo

I opened a support ticket on behalf of a client because the webmail login is not working. We urgently trying to do email backups. We get a response that has a link to a guide on how to back up emails. I respond with a complaint that it was a lazy response because we know how to backup emails. The problem is that webmail is not allowing us to login to make the backups. The email was sent on Thursday 30 September with no response. It almost feels as though your emails have been taken hostage. Very disappointing.