SM
Savyra M

1 reviews | Active since Jun 2010

26 Mar 2024, 21:03

Databases, websites and the mind of a tired artist

Today I finally got down to performing a very intricate task for two of my websites which are multiple domains and had to be shifted from under my old website to the new one. I had put it off for at least a week, even though I knew help was available on a step-by-step basis. Finally, after a gentle nudge from Xneelo, I set to and began. Two hours later, the help desk operator succeeded in navigating my incompetence around all the obstacles that stood in my way of editing the databases. Prentholl, you are a marvel. The patience of three Buddhas doesn't begin to describe it.

I now have my websites in order and feel as if I've reached the summit of a high mountain. Thank you, Xneelo - have often recommended you on social media and will of course continue to do so. Most valuable among the magic tricks was that anyone clicking on the old site will painlessley end up at the new one, and my old email address will still send mail to me, even though the website is 'empty'. Don't ask me how, I'm just glad these guys are there.

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Replies (1)
Xneelo
Xneelo's reply26 Mar 2024, 22:23
Official
Hi Savyra,

Thank you for taking the time to share this amazing feedback with us, we really appreciate it! This has been passed on to Prentholl and the team. 

Our team takes great pride in ensuring the support we provide is patient, considerate, and caters to our customers' specific needs. We are so pleased to know that this has been your experience and that we were able to help you reach the summit of that mountain!

Thank you for your kind recommendations of us and your ongoing support. 

Warm regards,
Your xneelo team.