CH
Calvin H
1 reviews | Active since Apr 2024
06 May 2024, 17:42
Billing without consent
Been ignored by agents, charging me after I have canceled the service.
Helpful (0)
Replies (2)0
Replies (2)
Xneelo's replyOfficial
06 May 2024, 18:13Hi Calvin,
We are truly sorry to learn that this has been your experience.
A service manager will be in contact with you tomorrow morning to discuss the matter further.
Kind regards,
xneelo
We are truly sorry to learn that this has been your experience.
A service manager will be in contact with you tomorrow morning to discuss the matter further.
Kind regards,
xneelo
Xneelo's reply06 May 2024, 18:13
Official
Hi Calvin,
We are truly sorry to learn that this has been your experience.
A service manager will be in contact with you tomorrow morning to discuss the matter further.
Kind regards,
xneelo
We are truly sorry to learn that this has been your experience.
A service manager will be in contact with you tomorrow morning to discuss the matter further.
Kind regards,
xneelo
Xneelo's replyOfficial
07 May 2024, 10:59Hi Calvin
Thank you for allowing us the opportunity to speak to you and address your concern.
We understand that your recent interaction did not meet the high standards that you have come to expect from xneelo.
You can rest assured knowing that we are dedicated to implementing ongoing development to enhance our customer's experience and ensure that we continue to provide you with the same level of service you have become accustomed to.
Kind regards,
Your xneelo team.
Thank you for allowing us the opportunity to speak to you and address your concern.
We understand that your recent interaction did not meet the high standards that you have come to expect from xneelo.
You can rest assured knowing that we are dedicated to implementing ongoing development to enhance our customer's experience and ensure that we continue to provide you with the same level of service you have become accustomed to.
Kind regards,
Your xneelo team.
Xneelo's reply07 May 2024, 10:59
Official
Hi Calvin
Thank you for allowing us the opportunity to speak to you and address your concern.
We understand that your recent interaction did not meet the high standards that you have come to expect from xneelo.
You can rest assured knowing that we are dedicated to implementing ongoing development to enhance our customer's experience and ensure that we continue to provide you with the same level of service you have become accustomed to.
Kind regards,
Your xneelo team.
Thank you for allowing us the opportunity to speak to you and address your concern.
We understand that your recent interaction did not meet the high standards that you have come to expect from xneelo.
You can rest assured knowing that we are dedicated to implementing ongoing development to enhance our customer's experience and ensure that we continue to provide you with the same level of service you have become accustomed to.
Kind regards,
Your xneelo team.