SP
Stefan P

1 reviews | Active since Mar 2010

04 May 2017, 11:30

Zero Response from anyone at Wirulink

<p>Since beginning of January 2017 I have been having difficulties with Internet Connectivity. I have re-logged this repeatedly,</p> <p>Originally I was told via email that they had done some adjustments on their side. This did not resolve the problem. I provide the necessary feedback.</p> <p>I was asked to try a few things on my side to try and isolate the fault. I hav duly provided the necessary feedback. The matter remains unresolved.</p> <p>There has been ZERO response from Wirulink since 8 February 2017:</p> <p>On 12 February 2017 I relogged the complaint. No response other than an automated receipt acknowledgement.</p> <p>On 10 March 2017 I sent a complaint email to ********** response.</p> <p>On Tuesday 28 March 2017 at 10:22 I phoned in to Technical Support asking to speak to a manager. I was told all managers were in a meeting. To date my call has not been returned. I have voice mail facility on my cell phone and no message had been left. I had no missed calls that could have been from Wirulink.</p> <p>On 31 March 2017 I attenpted to contact Wirulink through their website messaging system. Again, no response to date.</p> <p>The facts speak for themselves.</p> <p> </p>

0
Replies (0)