JD
Jacobus D
1 reviews | Active since Feb 2019
13 Feb 2026, 18:39
Worst service ever
Worst service provider every day the WiFi is off after 7 year of being a customer I upgrade my line to a 100mbps and since then service is very poor they have a 24/7 Whatapp line but you wait hours for a response every time it’s the weather or the issue is on your side nothing wrong on there side after a call out I had to pay for same issues really bad service
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WIRUlink Pty Ltd's replyOfficial
13 Feb 2026, 18:54Dear Jacobus,
Thank you for sharing your experience with us. We are sorry to hear that you’ve been experiencing poor service after upgrading to the 100Mbps. We have opened an investigation into your case and our Client Relations Consultant will be in touch with you to discuss the details and work towards a resolution.
We appreciate your patience and will ensure your concerns are addressed promptly.
Best regards,WIRUlink Management
Thank you for sharing your experience with us. We are sorry to hear that you’ve been experiencing poor service after upgrading to the 100Mbps. We have opened an investigation into your case and our Client Relations Consultant will be in touch with you to discuss the details and work towards a resolution.
We appreciate your patience and will ensure your concerns are addressed promptly.
Best regards,WIRUlink Management
WIRUlink Pty Ltd's reply13 Feb 2026, 18:54
Official
Dear Jacobus,
Thank you for sharing your experience with us. We are sorry to hear that you’ve been experiencing poor service after upgrading to the 100Mbps. We have opened an investigation into your case and our Client Relations Consultant will be in touch with you to discuss the details and work towards a resolution.
We appreciate your patience and will ensure your concerns are addressed promptly.
Best regards,WIRUlink Management
Thank you for sharing your experience with us. We are sorry to hear that you’ve been experiencing poor service after upgrading to the 100Mbps. We have opened an investigation into your case and our Client Relations Consultant will be in touch with you to discuss the details and work towards a resolution.
We appreciate your patience and will ensure your concerns are addressed promptly.
Best regards,WIRUlink Management