wirulink terrible company to deal with

I have been a loyal very good paying customer of wirulink for more than a year now. I signed up on a so called "black friday special" I paid R5,100-00 upfront cash to have my equipment installed. Well on Saturday the lightning hit the equipment and both router and dish was damaged. On Monday Wirulink sent out their team, who told me both dish and router needed to be replaced all on my cost, which ended up being R9,619-00 now in the contract you sign they do mention you have to have it insured but I am wondering who actually reads all these things and at this cost I personally feel this should be a bold highlighted bring to the customers specific attention detail as to replace costs a fortune specially when I paid R5,100-00 for equipment that never becomes mine. After complaining to a manager because when I originally singed up I was suppose to get new equipment which I didn't only after they lost a tower and were forced to replace my equipment did I get what I originally was suppose to get. Now here is my warning to all consumers, be careful, wirulink is very expensive you pay a ridiculous amount to have the equipment installed, it never becomes yours but you take all responsibility for it, and when you cancel they slap you with another ridiculous invoice for removal of their equipment, and if that's not all. After being without internet since Saturday, I work from home and was in a situation where I had to just let them replace the equipment because I needed to work, their team hardly left my place and I had the R9619-00 invoice that they wanted their money for, well since they replaced the equipment I've been having problems connecting to my VPN I get kicked off every couple of seconds which makes it very difficult to get my work done. after a day and a half they tell me i must go buy a lan cable and plug my laptop into the router, I've never worked this way before and I certainly don;t pay R912-00 per month for wireless internet to be hooked up to a cable????????? Wirulink has no integrity and will never deal with them again, I thank God that I didn't sign up with a term contract and I will be giving my notice. But my reason for this review is just to make sure that before you make a decision you consider ALL the costs. If there was an option for 'NO STAR' I would have chosen that one.