1 reviews | Active since Oct 2019
Wirulink Poor service delivery
I have used wirulink for over 2 years and i was on a month to month contract(10meg line). I recieved a sms from wirulink promoting "rush network" which i decided to sign up for. I signed up for a 15 meg line. Ever since then my internet speeds are very volatile. When i contacted wirulunk in this regard the said that the old rooter had a better wifi signal than the one they inatalled now... I cant play games anymore due to the high latency and my speeds (speedcheck) is far below 15 meg... I have contacted wirulink numerous times regarding this and every agent tells me a different story. When i send i send *** emails they just dont respond.My 10meg line was allot more stable (speeds) than the 15 meg line. At this stage i would not recommend wirulink to anyone bases on poor service delivery. Slow internet speeds. Expensive.
Thank you for bringing this to management's attention, we are always looking for ways to improve our service.
Our customer service department will start an investigation and be in touch with you as soon as possible.
Yours faithfully,
WIRUlink management
Thank you for bringing this to management's attention, we are always looking for ways to improve our service.
Our customer service department will start an investigation and be in touch with you as soon as possible.
Yours faithfully,
WIRUlink management
