1 reviews | Active since Nov 2014
Wirulink
Been a customer for 5 years. Learnt do not move, do not upgrade (appears when they upgrade their systems the client pays every time), double the price of other wi fi suppliers.
Whatever you do once your contract expires never ever go away from month to month, even if they try force their "new systems on you" Rush-or what ever they come up with in the future (seems every 2 years)" and force you to sign a new contract.
It is ludacrous that due to a move and a couple of trees in the way they have decided to let me know they cannot provide services to me anymore.
That is fine and well, the best part is they charge a call out of R980 for the check and send a email that for me to cancel my contract and I must pay the balance of 6 months less a whole whoppy doo discount of 10%, which come to R 6700.00. So yah I hope they enjoy the almost R 8000.00 bucks.
They say you can ceed your contract (I think they own Planet Fitness) to someone else. Believe me I would not recommend anyone especially after this, and also their 20meg line doesnt feel any different to the 10 meg line.
They have a nice little gimmick as well, after the check and if they cannot assist it appears they also give the line of we will let you know if we can help in three days but we need to take the equipment.........I hope they enjoy my private router which they did not supply with the upgrade.
In short, try very hard to go with a company more affordable with the option of month to month and support staff who can actually assist on weekends.
Wirulink are a bunch of sharks.
Thank you for bringing this to our attention. We will investigate the matter and be in contact with you accordingly.
Kind regards,
WIRUlink Management Team
Thank you for bringing this to our attention. We will investigate the matter and be in contact with you accordingly.
Kind regards,
WIRUlink Management Team
