RC
Riaan C
1 reviews | Active since Jun 2019
25 Feb 2021, 17:07
Why 950 ex VAT
I've been with Wirulink for over 3 years (not very long, but I try to be a loyal client) I've upgraded to fibre from wifi, but for the life of me I don't know why they charge me R950 ex VAT. They don't answer my question as well. I've signed up for another 24 month contract with them, but I feel this extra R950 ex VAT is ****************. Feeling a bit seasick about this
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Replies (3)
WIRUlink Pty Ltd's replyOfficial
25 Feb 2021, 18:09Dear Riaan
Thank you for taking the time to raise your concern.
As per your Service Agreement (view at www.wiru.co.za/service-contract), at the termination of your wireless agreement, we charge for the callout and labour to remove the wireless equipment owned by WIRUlink.
We thank you for understanding and your continued support.
Do not hesitate to contact us should you require anything else.
Yours faithfully
WIRUlink Management
Thank you for taking the time to raise your concern.
As per your Service Agreement (view at www.wiru.co.za/service-contract), at the termination of your wireless agreement, we charge for the callout and labour to remove the wireless equipment owned by WIRUlink.
We thank you for understanding and your continued support.
Do not hesitate to contact us should you require anything else.
Yours faithfully
WIRUlink Management
WIRUlink Pty Ltd's reply25 Feb 2021, 18:09
Official
Dear Riaan
Thank you for taking the time to raise your concern.
As per your Service Agreement (view at www.wiru.co.za/service-contract), at the termination of your wireless agreement, we charge for the callout and labour to remove the wireless equipment owned by WIRUlink.
We thank you for understanding and your continued support.
Do not hesitate to contact us should you require anything else.
Yours faithfully
WIRUlink Management
Thank you for taking the time to raise your concern.
As per your Service Agreement (view at www.wiru.co.za/service-contract), at the termination of your wireless agreement, we charge for the callout and labour to remove the wireless equipment owned by WIRUlink.
We thank you for understanding and your continued support.
Do not hesitate to contact us should you require anything else.
Yours faithfully
WIRUlink Management
RC
Riaan C's updateReviewer Update
25 Feb 2021, 19:29As per the consultant, my contract came to an end at the end of February, so I didn't terminate it
RC
Riaan C's update25 Feb 2021, 19:29
Reviewer Update
As per the consultant, my contract came to an end at the end of February, so I didn't terminate it
RC
Riaan C's updateReviewer Update
25 Feb 2021, 19:32Maybe I should cancel the new contract. Oh, yes, then they'll just bill me again
RC
Riaan C's update25 Feb 2021, 19:32
Reviewer Update
Maybe I should cancel the new contract. Oh, yes, then they'll just bill me again