Very poor service

This company is not evan worth 1 star. I am so fed up with my internet that's always a problem. When i can i always speak to a person that can never connect to my tp link and have either the audacity to spell admin to me or ask me what am i doing wrong. Really where are you getting your staff? Nothing ever gets sorted. Anton today is fast asleep really i pay every month when i wanted to upgrade to a bigger package i was told my rooter can't take the capacity. Okay sure I'll buy a new one but can we go to 100 for now... nope janine can't understand why you d9nt have problems with the current rooter on 50 mmm you gave me the rooter. Okay now they change there story i chose the rooter really no go onto your web page there i just chose a package you provide.i was more than willing to buy another rooter until the sentence how did you get this small router. And i have all the emails with your so called I.T technician as soon as my 1 year contract is over i will definitely be going to another service provider