UNRESPONSE OR NO NETWORK (LTE )

Dear Sir / Madam

I contacted your technical department AGAIN today for yet another drop in connection. This is now the umpteenth time that this has happened. Needless to say – not even resetting the router helps. Technicians works on the network without warning to customers. Etc.

I tried to switch over to Fibre – HA! No chance – AS wirulink charges an arm and a leg (in these trying times) to switch over to Fibre (neary R4000). Other networks installs FIBRE for free (NOT WIRULINK). NO! they are partnered with VUMA who charges twice what other networks charge to switch over to Fibre (others charge R1500 – R1750 – I made some enquiries).

This makes it IMPOSSIBLE for a normal salary earning client to switch to Fibre – AND because of the contract – if I don’t pay the “penalty” up until the end of my contract – I cannot get out of it to move over to FIBRE.

Get you things in order!!!!!!!!

I am working from home because of COVID19 and cannot have my internet DROP without notice and then I am told “it’s a faulty router”. NONSENSE!.

What do I pay for if my network is SLOW, UNRESPONSIVE AND DROPS THE WHOLE TIME

This is just ridiculous.!

UNHAPPY – UNSATISFIED CUSTOMER ANELE STANFORD STA48