Unacceptable Delays & Poor Communication

I am extremely disappointed with Wirulink’s installation service. According to their email, I was supposed to be contacted within five days to schedule my installation. It has now been seven days, and I have received no communication from their team.

Today, I tried to follow up and was told by Johan that I needed to speak to Jean. After multiple calls and leaving messages, Jean has not bothered to return my calls—even after I followed up again through Reinard, who also promised a callback. Four hours later, still nothing!

If this is how Wirulink handles installations, I am seriously concerned about their after-sales service. A company that cannot even honor its basic commitments raises major red flags.

I expected better service, and I hope they will take customer complaints seriously. Avoid Wirulink if you value your time and reliable communication!