1 reviews | Active since Sept 2019
The worst company ever
Good day. Never ever take out a contract with WirU. If life happens and you have to move to another place and WirU can't provide you a with service at the new location you are bind to the contract. They give you text book replies on e-mail and how they value their customers, but there's no fairness in this.
They give all this crazy options like reselling the equipment, let someone take over your contract or move to a location where they can provide you with service, ridiculous!!! Not only are they *****ing R800/month from me, but they are also robbing me from having internet at my home from any other service providers as money isn't exactly falling from the sky and that R800 could have gone to someone who can provide me with service! Instead of helping the customer now and maybe winning them back when service is available, they rather treat you unfairly and lose you forever! Good going WirUlink, what a way to keep your customers happy!
Never ever ever go on contract or sign any contract with WirUlink or use them at all there is no fairness in their contracts should have to move to another place where they can't provide you with service! I'm sure there must be something in the consumer protection at against this and I will for sure do my research.
WirULink, I'm not the first one complaining about this! Anyone reading this post, please go do a search on HelloPeter regarding this subject and you will find plenty more reading pleasure about them and much more other problems customers are complaining about.
Thank you for bringing this to Management's attention. We value our customers' feedback to help us to constantly improve our service.
Michelle in our Customer Relations team (supported by Management) will contact you directly to get the issue resolved as soon as possible.
Yours faithfully
WIRUlink Management
Thank you for bringing this to Management's attention. We value our customers' feedback to help us to constantly improve our service.
Michelle in our Customer Relations team (supported by Management) will contact you directly to get the issue resolved as soon as possible.
Yours faithfully
WIRUlink Management
