1 reviews | Active since Jan 2013
Terrible service and technical issues.
My phone lines are down at least twice a month which lasts for days sometimes. This has been going on for 14 months. The fibre connection is just as bad. I have the same Vuma account at home and haven't had a break in 2 years. WIRUlink only knows how to log a call and charge a call out fee. They are worse than Telkom. They have clearly expanded too quickly and now aren't prepared to invest in more technology.
Dear Paul,
Thank you for your feedback as we are always looking for ways to better our customers experience.
Unfortunately you cancelled your subscription with Afrihost before submitting the required documentation to us to complete your fibre activation.
We have made changes to your current 3GB capped Wireless account so you can receive calls and use the internet until your fibre service is active.
Yours faithfully
Shannon Van Blerk
Client Relations - Helpdesk Manager
Best regards,
Dear Paul,
Thank you for your feedback as we are always looking for ways to better our customers experience.
Unfortunately you cancelled your subscription with Afrihost before submitting the required documentation to us to complete your fibre activation.
We have made changes to your current 3GB capped Wireless account so you can receive calls and use the internet until your fibre service is active.
Yours faithfully
Shannon Van Blerk
Client Relations - Helpdesk Manager
Best regards,