Superb personal service

After a disastrous service from Rain, I app**** for fibre connectivity through WIRULink based on Hellopeter reviews. What a pleasure! First of all, WIRULink still has agents that communicate with their clients - not the automated web based interactions with bad AI. My experiences with other ISPs have frustrating and I never felt as if I could get issues resolved, With WIRULink you speak to actual people who are willing and able to assist and will go out of their way to make sure that you are helped as efficiently as possible. I want to make special mention of Nadia von Molendorff who is the agent that assisted me throughout the process. She followed up with the fibre providers (first Vumatel and later Openserve) to resolve the issues with provision of fibre to my location and then constantly gave me feedback and reacted when I needed additional assistance. All the time I felt as if I was in good hands and that she would ensure that the process is managed to conclusion, which she did. This review is the first thing that I am doing on my new fibre connection, thanks to WIRULink and in particular Nadia. Thanks!!!