TW
TS W
1 reviews | Active since Jul 2014
17 Aug 2022, 19:26
*****s ??
How is this non-professional organization, handing me over for "bad credit" FOUR YEARS after I terminated their services having MOVED to an area they do not cover !!!! NOW I HAVE TO RUN AROUND TO CLEAR MY NAME THANKS TO THEIR BAD ADMIN POLICIES
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Replies (2)
WIRUlink Pty Ltd's replyOfficial
17 Aug 2022, 20:43Dear TS West,
Thank you for bringing this to Management’s attention. We will contact you directly to get the details and make sure this is corrected if we were in the wrong.
Yours faithfully,
WIRUlink Management
Thank you for bringing this to Management’s attention. We will contact you directly to get the details and make sure this is corrected if we were in the wrong.
Yours faithfully,
WIRUlink Management
WIRUlink Pty Ltd's reply17 Aug 2022, 20:43
Official
Dear TS West,
Thank you for bringing this to Management’s attention. We will contact you directly to get the details and make sure this is corrected if we were in the wrong.
Yours faithfully,
WIRUlink Management
Thank you for bringing this to Management’s attention. We will contact you directly to get the details and make sure this is corrected if we were in the wrong.
Yours faithfully,
WIRUlink Management
TW
TS W's updateReviewer Update
26 Oct 2022, 17:55In the end, your direct contact meant NOTHING. You are STILL hounding, you are still chasing after an "outstanding" fee every month. After telephonic discussions you are still DEMANDING payment. In the first instance, I never canceled the deal but you could NOT provide the service as I moved to an area (less than 5 km away) where your line of sight could not cover me. For that reason, I paid for a month (DEC2019) without being able to use your services (had to spend money on getting an urgent alternative service to be able to DO MY WORK) and yet you STILL DEMANDED that the cancelation month now becomes Jan2020 ??? After discussions with your client services, I was informed that I STILL HAD to pay with no concern wrt who was at fault for giving me a MONTH of zero services which I PAID FOR. So stop harassing me now as I am NOT GOING TO PAY anything and would not advise anyone to make use of your services where you are hell-bent on taking what you want regardless of the circumstances
TW
TS W's update26 Oct 2022, 17:55
Reviewer Update
In the end, your direct contact meant NOTHING. You are STILL hounding, you are still chasing after an "outstanding" fee every month. After telephonic discussions you are still DEMANDING payment. In the first instance, I never canceled the deal but you could NOT provide the service as I moved to an area (less than 5 km away) where your line of sight could not cover me. For that reason, I paid for a month (DEC2019) without being able to use your services (had to spend money on getting an urgent alternative service to be able to DO MY WORK) and yet you STILL DEMANDED that the cancelation month now becomes Jan2020 ??? After discussions with your client services, I was informed that I STILL HAD to pay with no concern wrt who was at fault for giving me a MONTH of zero services which I PAID FOR. So stop harassing me now as I am NOT GOING TO PAY anything and would not advise anyone to make use of your services where you are hell-bent on taking what you want regardless of the circumstances