1 reviews | Active since Aug 2017

04 Aug 2017, 22:08

NOT GOOD

<p>Not picking up the phone is an issue. If there is an issue let your clients know . When you try to get hold of Wirulink on Facebook they delete the posts. Please inform customars if there are issues. </p>

0
Replies (1)
WIRUlink Pty Ltd
WIRUlink Pty Ltd's reply04 Aug 2017, 22:51
Official

Hi Vicus

Going through our Facebook Page and Twitter feeds, you will see that we always reply to customers on the various social media platforms as excellent customer service is of utmost importance to us.

Instead of contacting our support team to report the problem you have been having, you posted negative replies to multiple posts on our Facebook page (even on marketing related posts) and not reporting the details of the problem that need to be resolved.

These negative comments had to be removed as your goal was clearly not to report a problem for our team to resolve.

Do not hesitate to contact our management team at *** to discuss this in more detail.

WIRUlink Management Team

Best regards,