DH
Dale H
1 reviews | Active since Jan 2014
02 Dec 2018, 17:55
NoLink for WiruLink
Wirulink fall short to deliver on their advertised commitments. They then stand proud to hide behind there small print. Problem is simple, you can not charge for no service.
The most humorous excuse is the will hot potato their customer's for their short delivery. Really sad organization..
Helpful (0)
Replies (2)0
Replies (2)
WIRUlink Pty Ltd's replyOfficial
02 Dec 2018, 21:17Dear Dale.
As per the communication with our friendly team, you requested to cancel your fibre service, but never logged any support calls with our Helpdesk to say that there is a problem with your connection.
Although we would prefer to resolve any technical problems you may be experiencing, it is up to you if you wish to continue with the cancellation you already sent us (as per your month to month fibre service agreement).
Since you are already in communication with Candice in our Accounts Department, please let her know if you would like to stop the cancellation request.
Yours faithfully
WIRUlink Management
As per the communication with our friendly team, you requested to cancel your fibre service, but never logged any support calls with our Helpdesk to say that there is a problem with your connection.
Although we would prefer to resolve any technical problems you may be experiencing, it is up to you if you wish to continue with the cancellation you already sent us (as per your month to month fibre service agreement).
Since you are already in communication with Candice in our Accounts Department, please let her know if you would like to stop the cancellation request.
Yours faithfully
WIRUlink Management
WIRUlink Pty Ltd's reply02 Dec 2018, 21:17
Official
Dear Dale.
As per the communication with our friendly team, you requested to cancel your fibre service, but never logged any support calls with our Helpdesk to say that there is a problem with your connection.
Although we would prefer to resolve any technical problems you may be experiencing, it is up to you if you wish to continue with the cancellation you already sent us (as per your month to month fibre service agreement).
Since you are already in communication with Candice in our Accounts Department, please let her know if you would like to stop the cancellation request.
Yours faithfully
WIRUlink Management
As per the communication with our friendly team, you requested to cancel your fibre service, but never logged any support calls with our Helpdesk to say that there is a problem with your connection.
Although we would prefer to resolve any technical problems you may be experiencing, it is up to you if you wish to continue with the cancellation you already sent us (as per your month to month fibre service agreement).
Since you are already in communication with Candice in our Accounts Department, please let her know if you would like to stop the cancellation request.
Yours faithfully
WIRUlink Management
WIRUlink Pty Ltd's replyOfficial
02 Dec 2018, 21:23Dear Dale
Our Customer Service Manager will contact you to discuss any technical problems you may have to get this resolved as soon as possible.
Yours faithfully
WIRUlink Management
Our Customer Service Manager will contact you to discuss any technical problems you may have to get this resolved as soon as possible.
Yours faithfully
WIRUlink Management
WIRUlink Pty Ltd's reply02 Dec 2018, 21:23
Official
Dear Dale
Our Customer Service Manager will contact you to discuss any technical problems you may have to get this resolved as soon as possible.
Yours faithfully
WIRUlink Management
Our Customer Service Manager will contact you to discuss any technical problems you may have to get this resolved as soon as possible.
Yours faithfully
WIRUlink Management