TT
Terry T
1 reviews | Active since Apr 2020
02 Apr 2020, 12:41
No moral consience toward clients
Wirulink is totally unwilling to consider providing payment holidays during Corona Virus does not matter what your circumstances are
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Replies (1)
WIRUlink Pty Ltd's replyOfficial
02 Apr 2020, 13:18Dear Terry
We understand that many people are in financially difficult situations because of the lockdown. Providing an Essential Service during these difficult times, WIRUlink has a duty to keep offering fast and reliable connectivity to South Africans. Unfortunately we will not be able to keep serving paying customers at all if we have to give customers payment holidays.
Do speak to our Customer Service representatives to see if we can help you to switch to a more affordable package to assist you during this difficult time.
Yours faithfully
WIRUlink Management
We understand that many people are in financially difficult situations because of the lockdown. Providing an Essential Service during these difficult times, WIRUlink has a duty to keep offering fast and reliable connectivity to South Africans. Unfortunately we will not be able to keep serving paying customers at all if we have to give customers payment holidays.
Do speak to our Customer Service representatives to see if we can help you to switch to a more affordable package to assist you during this difficult time.
Yours faithfully
WIRUlink Management
WIRUlink Pty Ltd's reply02 Apr 2020, 13:18
Official
Dear Terry
We understand that many people are in financially difficult situations because of the lockdown. Providing an Essential Service during these difficult times, WIRUlink has a duty to keep offering fast and reliable connectivity to South Africans. Unfortunately we will not be able to keep serving paying customers at all if we have to give customers payment holidays.
Do speak to our Customer Service representatives to see if we can help you to switch to a more affordable package to assist you during this difficult time.
Yours faithfully
WIRUlink Management
We understand that many people are in financially difficult situations because of the lockdown. Providing an Essential Service during these difficult times, WIRUlink has a duty to keep offering fast and reliable connectivity to South Africans. Unfortunately we will not be able to keep serving paying customers at all if we have to give customers payment holidays.
Do speak to our Customer Service representatives to see if we can help you to switch to a more affordable package to assist you during this difficult time.
Yours faithfully
WIRUlink Management