hB
hazel B
1 reviews | Active since Jun 2012
26 Oct 2021, 21:14
No line speed after load shedding on strubensvalley
Everytime there is load shedding there is no fiber speed at all. Everytime we complain we get told there is no problem but wake up to the most speedy line. We have move our router to test line speed and the vumatel line is the issue. Fix the issues. We are working at home and can not be inconvenienced.
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Replies (3)0
Replies (3)
WIRUlink Pty Ltd's replyOfficial
27 Oct 2021, 10:50Dear Hazel,
Thank you for reaching out to us with your concern.
Our Customer Relations Consultant will investigate into the matter and contact you soonest to resolve.
Yours faithfully,
WIRUlink Management Team
Thank you for reaching out to us with your concern.
Our Customer Relations Consultant will investigate into the matter and contact you soonest to resolve.
Yours faithfully,
WIRUlink Management Team
WIRUlink Pty Ltd's reply27 Oct 2021, 10:50
Official
Dear Hazel,
Thank you for reaching out to us with your concern.
Our Customer Relations Consultant will investigate into the matter and contact you soonest to resolve.
Yours faithfully,
WIRUlink Management Team
Thank you for reaching out to us with your concern.
Our Customer Relations Consultant will investigate into the matter and contact you soonest to resolve.
Yours faithfully,
WIRUlink Management Team
hB
hazel B's updateReviewer Update
19 Nov 2021, 10:09morning Seems the line is not working. please can you check it again. Since the load shedding it is slow,
hB
hazel B's update19 Nov 2021, 10:09
Reviewer Update
morning Seems the line is not working. please can you check it again. Since the load shedding it is slow,
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hazel B's updateReviewer Update
19 Nov 2021, 11:35Thank you the line is working again,
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hazel B's update19 Nov 2021, 11:35
Reviewer Update
Thank you the line is working again,