GB
Gerrit B
1 reviews | Active since May 2024
28 Feb 2025, 17:10
No Aftersales Service
The system is installed 2 days ago and not working as promised. I lock a Service call and has to wait 3 days for somebody to attend to it. Really bad after sales services. In todays environment we are dependent on internet
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WIRUlink Pty Ltd's replyOfficial
28 Feb 2025, 17:23Dear Gerrit,
Thank you for reaching out to us with your concern. At WIRUlink, we are committed to delivering the highest standards of customer service and ensuring the best possible experience for you.
Please rest assured that our Client Relations Consultant will investigate this matter and contact you accordingly. Kindly note that while we aim for a three-day turnaround time for a team to attend to such matters, this is an estimated timeframe and remains subject to existing call volumes and scheduling availability.
Yours faithfully,
WIRUlink Management
Thank you for reaching out to us with your concern. At WIRUlink, we are committed to delivering the highest standards of customer service and ensuring the best possible experience for you.
Please rest assured that our Client Relations Consultant will investigate this matter and contact you accordingly. Kindly note that while we aim for a three-day turnaround time for a team to attend to such matters, this is an estimated timeframe and remains subject to existing call volumes and scheduling availability.
Yours faithfully,
WIRUlink Management
WIRUlink Pty Ltd's reply28 Feb 2025, 17:23
Official
Dear Gerrit,
Thank you for reaching out to us with your concern. At WIRUlink, we are committed to delivering the highest standards of customer service and ensuring the best possible experience for you.
Please rest assured that our Client Relations Consultant will investigate this matter and contact you accordingly. Kindly note that while we aim for a three-day turnaround time for a team to attend to such matters, this is an estimated timeframe and remains subject to existing call volumes and scheduling availability.
Yours faithfully,
WIRUlink Management
Thank you for reaching out to us with your concern. At WIRUlink, we are committed to delivering the highest standards of customer service and ensuring the best possible experience for you.
Please rest assured that our Client Relations Consultant will investigate this matter and contact you accordingly. Kindly note that while we aim for a three-day turnaround time for a team to attend to such matters, this is an estimated timeframe and remains subject to existing call volumes and scheduling availability.
Yours faithfully,
WIRUlink Management