CM
Celimpilo M

1 reviews | Active since Jul 2018

23 Jul 2018, 15:28

I have been charged more than what I bought

I have been charged a price for 20Gb for the past 4 months where as I get only 10Gb and I sent an email explaining that but no luck of response from their team. this is frustrating...

0
Replies (1)
WIRUlink Pty Ltd
WIRUlink Pty Ltd's reply23 Jul 2018, 18:28
Official

Dear Celimpilo

Thank you for getting in touch.

You can log into our user portal to check your daily usage yourself. The only reason why you would be getting 10Gb instead of 20Gb is if you have been set up on the wrong package. Our team will investigate and get back to you with the details within the next 24 hours.

Yours faithfully

WIRUlink Top Management