GC
Gareth C
1 reviews | Active since Oct 2013
06 Jun 2019, 05:29
Great sales and after sales service !
Great sales and after sales service. I paid for and app**** for a wireless month to month internet package, unfortunately on installation they could not get a decent wireless signal in my area. But within 2 weeks all the money I had paid for installation and the hardware was back in my account without having to chase them up on it. I would like to thank everyone at WIRUlink, you guys have a great work ethic and clearly employee the right people.
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WIRUlink Pty Ltd's replyOfficial
06 Jun 2019, 13:12Dear Gareth
Thank you for taking the time to provide us with valued feedback and compliment.
We stand firm on our values & morals and it is wonderful that that customers can reap the benefits hereof. Our sincere apologies for not being able to provide you with Wireless signal. We only want to offer the best quality of signal to our clients and if that signal quality standard can not be achieved by the onsite installers, we would rather be honest about it and cancel the order.
We regularly build new high sites to increase the coverage footprint, enabling us to provide quality service to more communities. Therefore we will notify you when new infrastructure have been built in your area in the future.
We will convey your appreciation and reassurance of the ethical conduct to the rest of our team.
Kind regards
Thank you for taking the time to provide us with valued feedback and compliment.
We stand firm on our values & morals and it is wonderful that that customers can reap the benefits hereof. Our sincere apologies for not being able to provide you with Wireless signal. We only want to offer the best quality of signal to our clients and if that signal quality standard can not be achieved by the onsite installers, we would rather be honest about it and cancel the order.
We regularly build new high sites to increase the coverage footprint, enabling us to provide quality service to more communities. Therefore we will notify you when new infrastructure have been built in your area in the future.
We will convey your appreciation and reassurance of the ethical conduct to the rest of our team.
Kind regards
WIRUlink Pty Ltd's reply06 Jun 2019, 13:12
Official
Dear Gareth
Thank you for taking the time to provide us with valued feedback and compliment.
We stand firm on our values & morals and it is wonderful that that customers can reap the benefits hereof. Our sincere apologies for not being able to provide you with Wireless signal. We only want to offer the best quality of signal to our clients and if that signal quality standard can not be achieved by the onsite installers, we would rather be honest about it and cancel the order.
We regularly build new high sites to increase the coverage footprint, enabling us to provide quality service to more communities. Therefore we will notify you when new infrastructure have been built in your area in the future.
We will convey your appreciation and reassurance of the ethical conduct to the rest of our team.
Kind regards
Thank you for taking the time to provide us with valued feedback and compliment.
We stand firm on our values & morals and it is wonderful that that customers can reap the benefits hereof. Our sincere apologies for not being able to provide you with Wireless signal. We only want to offer the best quality of signal to our clients and if that signal quality standard can not be achieved by the onsite installers, we would rather be honest about it and cancel the order.
We regularly build new high sites to increase the coverage footprint, enabling us to provide quality service to more communities. Therefore we will notify you when new infrastructure have been built in your area in the future.
We will convey your appreciation and reassurance of the ethical conduct to the rest of our team.
Kind regards