1 reviews | Active since Mar 2009
Don't trust the promises WiruLink make. Possible ****
I signed up for Wirulink because the website made promises of delivery. Ability to find my remote location and the ability to service us. However thus far every promise has been a lie. The 24 hour turnaround became 4 days then the delivery did not arrive when promised followed by the driver getting lost and us being charged R500 for not being available for delivery. When we called to try find out what the delay is we were treated like a second rate client and instead of receiving support and service we were lectured about the R500 claim and how my phone went to voice mail and I must pay the R500 before installation can be done. I have already paid R500 for processing, now I must pay another R500 for a supposed missed call. I don't even have the service yet and I will have forked out more than my Telkom 100G. This is disgusting. Now I am stuck with no service, money wasted and a debit order I am going to have to pay my bank to cancel.
Thank you for your feedback as we are always looking at ways to improve our service.
A full investigation will be conducted to see that all the correct procedures were followed.
We will be in direct communication with you to get the issue resolved as soon as possible.
Yours faithfully,
WIRUlink Management
Thank you for your feedback as we are always looking at ways to improve our service.
A full investigation will be conducted to see that all the correct procedures were followed.
We will be in direct communication with you to get the issue resolved as soon as possible.
Yours faithfully,
WIRUlink Management
